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Security (CCTV, Cyber, Network, Desktop)

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Network & Wi-Fi

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Smart Home

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Hosting

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Preferred Services

Communication

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IT Support & Maintenance

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Cloud & Backup

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Automation

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Web Development

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About our VoIP sOLUTIONS

VoIP

is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers – anywhere, anytime.

● Telephony:

Web client and mobile apps for remote working

● Video:

Included in your system, no add-ons needed

● Live Chat:

Talk with your customers in real time via your website or WhatsApp!

● SMS:

Allow your customers to interact with you instantly

● Integrations:

CRMs and Microsoft 365

● Low Cost:

Save on your phone bills, addons and hardware

● Flexible:

Keep your numbers, choose your phones and your provider

● Secure:

Includes advanced security features

● Install anywhere:

Hosted or on-premise, MiniPC, Hyper-V, VMware, KVM or with our Cloud Solution

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What We Offer

Apps & Features

Our VoIP Solution enables you to take your extension with you wherever you go. With apps for Android, iOS, web browsers and Windows, you are guaranteed to be kept in the loop, always and everywhere. What’s more, customers can instantly reach you directly from your website with the Live Chat and WhatsApp integration.

WhatsApp Integration

● Manage WhatsApp messages directly from one platform ● Messages are logged, to ensure no response violates company policies ● Staff do not need to give out their personal WhatsApp numbers ● Chat conversations are logged centrally ● WhatsApp messages can be sent to a queue of agents to share the load

Send & Receive Business SMS

● Send SMS / MMS to your customers ● Route SMS to multiple agents so no message goes unanswered ● Keep personal mobile numbers private

Integrated Video Conferencing

● Free for up to 250 participants ● Initiate with a single click ● Video conference dial-in ● Create as a conference or a webinar ● Remote control assistance for quick & easy troubleshooting ● Pre-upload PDFs before meetings ● Includes a whiteboard ● Share your screen ● Polling tool ● Record your videos ● Includes chat

Call & Contact Center

● Switchboard and wallboard ● Call Center Reporting – user activity, team queue, SLA and more! ● Queue Strategies and real-time statistics – round robin, hunt by threes and more ● Call & Chat Monitoring available for Managers ● Integration with Microsoft 365 ● CRM integration with popular CRMs – Salesforce, Freshdesk and more ● 3CX CRM API to develop your own CRM integration ● Call Recordings ● Hot Desking ● Create your own call flows

Apps for Android & iOS Device

● Make and take calls from anywhere ● Video Conferencing ● Instant Messaging and Chat ● Answer WhatsApp messages ● Conference Calls ● Free VoIP calls with your smartphone ● Encrypted and Secure

User-friendly Web Client / Desktop Apps

● Work from anywhere - multifunctional web app with inclusive UC features ● Call from your browser, control your IP phone or smartphone ● Answer customer queries from live chat, WhatsApp and SMS from one interface ● Video conferencing at the click of a button ● Native Desktop App for calls ● Launch calls directly from your CRM ● Integrate seamlessly with Microsoft 365 ● View the status of your colleagues

Live Chat: Next Level Customer Communications

● Chat with your customers on your website ● Create Chat queues ● Answer from your webclient or 3CX App ● Transfer chats to other team members ● Elevate a chat to a call or a video with a click ● Chat reporting available ● Chat monitoring feature for Managers!

Slash Costs

● Decrease your Phone Bill by up to 80% ● Licensing based on number of simultaneous calls and not extensions ● Make free interoffice calls and branch calls ● Free calls to remote workers with web client and iOS / Android apps ● Use prominent SIP trunks to reduce outbound call charges ● Eliminate 800 number phone bills with WebRTC integration ● Use International DIDs & IP Telephony so customers can call in at competitive rates

Security & Backup

● Increased secure web server configuration ● Automatic detection & blacklisting of SIP attack tools ● Global IP Blocklist automatically updated for participating PBXs ● Traffic to apps is encrypted via the 3CX Tunnel ● Voice traffic is encrypted via SRTP ● Automatic generation and management of SSL certs ● Qualys labs A+ rating and Immunilabs A Rating ● Automatic failover for instant backup ● Encryption between browser and the website ensured via HTTPS ● Limit access to management console based on IP

Call Flow Designer

● Call routing based on customer authentication ● Automatic outbound dialler ● Callback scheduler ● Credit Card Authentication ● Phone Orders ● Surveys ● Automated Text to Speech & Speech to Text in 120 languages

CRM Integration

CRM integration can improve customer satisfaction, increase staff productivity and save you time. It supports all major CRMs including Salesforce, Microsoft Dynamics, Hubspot and more! This is how it can help you: ● Call journaling ● Creates a new customer record for new numbers ● Saves agents time searching ● Chat journaling when using Live Chat ● Call logging in your CRM records - even when using Apps!

Hotel PBX

Hotel module enables you to provide high-end service, minus the cost. The Hotel Module is optimised for internal and guest communication with features such as: ● Check-in/out of Guests ● Sets extension to match guest name ● Billing of external calls ● Scheduling of wake-up calls ● Blocking of external calls in vacant rooms

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Security Solutions

See More. Secure More. Stay Protected.

At Nexus-UK, we provide smart, reliable security solutions designed to protect both your physical premises and your digital environment. With the growing importance of CCTV, IP camera systems, network security, desktop protection, and cybersecurity, businesses need more than basic support; they need complete peace of mind.

We help you monitor what matters, strengthen your network, secure your devices, and reduce the risk of cyber threats with practical, effective solutions tailored to your business.

Our services include:

  • CCTV & IP Camera Installation, Configuration, and Support

  • Network Setup, Protection, and Monitoring

  • Desktop & Endpoint Security

  • Cybersecurity Solutions for Threat Prevention and Defence

Whether you need better visibility on-site, stronger protection across your systems, or a complete security upgrade, Nexus IT delivers dependable solutions that keep your business connected, protected, and one step ahead.

One partner. Total security.

With Nexus, you get a trusted technology partner focused on visibility, protection, and business continuity so that you can operate with confidence.

Secure your site. Protect your systems. Strengthen your business.

 

Network & Wi-Fi Solutions

Stay Connected. Stay Secure. Stay Ahead.

In today’s connected world, a reliable and secure network isn’t a luxury — it’s the foundation of your business operations. At Nexus UK, we design, install, and manage high-performance network and Wi-Fi systems that keep your home or business seamlessly connected, from kitchen to the bathroom or the boardroom to the breakroom.

Our Expertise

We provide end-to-end solutions that cover everything from structured cabling and router configuration to enterprise-grade Wi-Fi deployment and network security. Whether you’re a small business or a multi-site enterprise, our team ensures your connectivity is fast, stable, and future-ready.

Our Services

1. Network Design & Installation
We plan and implement networks tailored to your size and layout. From LAN and WAN setups to VPN and cloud connectivity, our designs ensure reliability and scalability from day one.

2. Business Wi-Fi Deployment
Enjoy seamless wireless coverage with our enterprise-grade Wi-Fi solutions. We assess your environment, eliminate dead zones, and deliver high-speed, secure wireless access across your premises.

3. Network Security & Firewall Protection
Protect your data and users from online threats. We install and configure firewalls, intrusion detection systems, and endpoint protection to safeguard your network from cyber risks.

4. Network Monitoring & Maintenance
We keep (at your request) a constant eye on your network performance, detecting bottlenecks, preventing downtime, and ensuring uninterrupted connectivity through proactive maintenance and real-time alerts.

5. Structured Cabling & Hardware Setup
We handle all physical network infrastructure, cabling, switches, routers, and access points, with clean, professional installations that support optimal speed and efficiency.

6. Wi-Fi Heat Mapping & Optimization
Our engineers perform site surveys using advanced heat-mapping tools to analyze signal coverage and interference. We fine-tune your Wi-Fi for maximum performance and reliability.

7. Guest & VLAN Configuration
Separate main, cameras, IoT, and guest access, control bandwidth allocation, and ensure secure connectivity with properly segmented and managed network access layers.

Why Choose Nexus UK

  • Seamless Connectivity: We eliminate dead zones and ensure consistent performance across all areas.

  • Security First: Every network we design is built with strong encryption and multi-layer security protocols.

  • Scalable Solutions: As your business grows, your network grows with it, without the need for costly overhauls.

  • Certified Experts: Our technicians are skilled in managing leading brands such as Ubiquiti, MikroTik, TP-Link, and more.

Powering Productivity Through Connection

With Nexus UK, you get more than just Wi-Fi, you get a strategic connectivity partner.
We ensure that every device, every team member, and every customer stays connected effortlessly and securely.

Fast. Reliable. Secure.
That’s the Nexus IT network difference.

Smart Home Solutions

Your Home, Smarter and Safer

Imagine a home that adapts to you, where lighting, climate, security, and entertainment work seamlessly together at the touch of a button or automatically based on your lifestyle. At Nexus UK, we bring the future of living to your doorstep with intelligent home automation solutions designed for comfort, convenience, and peace of mind.

Our Smart Home Philosophy

A smart home isn’t just about gadgets; it’s about simplifying your life. We combine the latest technology with thoughtful design to create homes that are efficient, secure, and enjoyable, while keeping control simple and intuitive.

Our Services

1. Home Automation & Control
Manage lighting, climate, security systems, and entertainment from one central platform, accessible from your smartphone, tablet, or control panel.

2. Smart Lighting & Energy Management
Automate your lighting and energy usage for convenience and efficiency. Set schedules, adjust brightness, and save on electricity while enhancing comfort and ambience.

3. Security & Surveillance Systems
Protect your home with integrated security cameras, motion sensors, and smart locks. Receive real-time alerts and monitor your home remotely for complete peace of mind.

4. Climate Control & Comfort
Automate heating, cooling, and ventilation for optimal comfort. Smart thermostats learn your habits and adjust settings automatically to maintain the perfect environment.

5. Entertainment & Audio Systems
Create immersive experiences with smart TVs, speakers, and multi-room audio systems, all controllable from a single interface.

6. Voice & App Integration
Control your home with intuitive apps or voice commands, integrating multiple systems into a seamless, user-friendly experience.

7. Installation, Maintenance & Support
Our certified technicians ensure your smart home systems are installed correctly, maintained regularly, and supported whenever you need help.

Why Choose Nexus IT

  • Customised Solutions: Every home is unique; we design systems tailored to your lifestyle and preferences.

  • Reliable Technology: We use trusted, high-quality devices and platforms to ensure long-term performance.

  • Security-Focused: All systems are designed with safety and privacy in mind.

  • Hands-On Support: From installation to troubleshooting, our team is always ready to assist.

  • Future-Proofed: Scalable systems that can grow and evolve with new technology trends.

Transform the Way You Live

With Nexus UK’s Smart Home Solutions, your home becomes more than a place; it becomes an experience. Enjoy comfort, security, and convenience like never before, all while adding value and sophistication to your lifestyle.

Smart. Secure. Effortless.
That’s the Nexus way of living.

Web Hosting Services

Reliable Hosting for Your Online Success

A fast, secure, and reliable website starts with robust hosting. At Nexus UK, we provide hosting solutions that keep your website online, performing optimally, and ready to grow with your business. Whether you’re running a simple brochure site or a high-traffic platform, our hosting services are designed to meet your needs.

Our Hosting Solutions

1. Shared Hosting
Affordable and easy-to-manage hosting ideal for small businesses or startups. Enjoy reliable performance with essential features and support.

2. Business & VPS Hosting
For growing businesses that need dedicated resources and higher performance. VPS hosting gives you control, flexibility, and scalability for demanding websites or applications.

3. Cloud Hosting
Experience the power of cloud hosting with high availability, automatic scaling, and enhanced reliability. Perfect for businesses expecting rapid growth or fluctuating traffic.

4. Managed Hosting
Let our team handle all technical aspects, from server maintenance and security to backups and updates, so you can focus on your business, not your server.

5. Domain & DNS Management
Simplify your online presence with domain registration, DNS configuration, and SSL certificates for secure, trustworthy websites.

6. Security & Backups
Protect your website with SSL encryption, firewalls, and regular backups to ensure your data is safe and recoverable in any situation.

7. Performance Optimisation
Fast-loading websites improve user experience and search engine rankings. We optimise servers and resources to keep your site running smoothly.

Why Choose Nexus UK Hosting

  • Reliable Uptime: Your website stays online and accessible 24/7 (*Unless there is a known issue on the exchange*).

  • Secure & Protected: Advanced security protocols keep your site and data safe.

  • Scalable Solutions: Easily upgrade resources as your business grows.

  • Expert Support: Our team provides friendly, technical assistance whenever you need it.

  • Performance-Focused: Optimized for speed, reliability, and smooth user experiences.

Host with Confidence

With Nexus UK Hosting, you get more than just a server; you get a dependable foundation for your online presence. Whether launching a new website or supporting a growing business, we ensure your site is fast, secure, and always ready for your audience.

Stable. Secure. Scalable.
That’s the Nexus UK hosting way.

Communication Solutions

Connect Smarter. Work Faster. Communicate Better.

Great communication is the lifeblood of every successful business. At Nexus UK, we deliver smart, unified communication systems that keep your teams connected across offices, branches, and remote locations, all while improving collaboration and productivity.

We simplify the way you connect, so your business can focus on what matters most: growth.

Our Approach

Communication shouldn’t be complicated. Our solutions are built on clarity, reliability, and scalability, ensuring your business stays connected whether you’re at your desk, in the field, or halfway across the world.

We combine advanced network technology with user-friendly tools to create a communication environment that just works securely and efficiently.

Our Services

1. Unified Communication Platforms
Bring together calls, messaging, meetings, and file sharing into one easy-to-use system. We integrate platforms that streamline workflows and keep your entire team in sync.

2. Business Communication Systems
We design and deploy communication setups tailored to your company’s size and structure — from small office systems to enterprise-grade multi-branch connectivity.

3. Collaboration Tools & Integration
Empower your teams with real-time collaboration tools such as shared workspaces, internal chat, and conferencing features. We ensure everything integrates smoothly with your existing software ecosystem.

4. Cloud-Based Communication Infrastructure
Move your communication systems to the cloud for improved flexibility, reduced costs, and secure access from anywhere, without the complexity of traditional systems.

5. Secure Network Connectivity
A reliable connection underpins effective communication. We optimise your network for crystal-clear, uninterrupted connections and seamless data flow between locations.

6. Maintenance & Support
Our expert technicians provide continuous monitoring, updates, and troubleshooting, ensuring your communication systems always perform at their peak.

Why Choose Nexus UK

  • Seamless Integration: We connect your communication tools into one cohesive ecosystem.

  • Scalable Solutions: Designed to grow with your business needs and workforce size.

  • Crystal-Clear Reliability: Built on high-performance infrastructure for consistent uptime and performance.

  • Secure Connectivity: Every system is protected with modern encryption and security standards.

  • End-to-End Support: From setup to daily maintenance, we’re with you every step of the way.

Connecting People. Empowering Business.

At Nexus UK, communication is more than technology; it’s about connecting people and ideas.
We help businesses build a connected culture where collaboration thrives, decisions happen faster, and opportunities flow freely.

Powering smarter communication for a connected world.

IT Support & Maintenance Services

Keeping Your Technology Running — Seamlessly and Securely

At Nexus UK, we understand that technology is the backbone of modern business. When your systems run smoothly, so does your business. Our IT Support & Maintenance Services are designed to keep your infrastructure performing at its best, reducing downtime, increasing productivity, and ensuring complete peace of mind.

Our Approach

We don’t just fix problems, we proactively manage to prevent them.
Our team provides proactive monitoring, fast issue resolution, and regular system maintenance to ensure your network, servers, and devices stay healthy and secure around the clock.

What’s Included

1. Proactive Monitoring & Maintenance
We monitor your systems 24/7 to detect and resolve issues before they impact operations. This includes performance tuning, patch management, and routine hardware health checks.

2. Helpdesk & Remote Support
Need quick assistance? Our support team is just a click away. We provide fast and friendly helpdesk support via phone, email, or remote access to get you back up and running in no time.

3. Onsite Technical Support
For issues that require physical attention, our technicians are available for on-site visits. whether it’s installing hardware, setting up networks, or troubleshooting complex systems.

4. Network & Server Management
We handle your entire network environment, routers, switches, firewalls, and servers, ensuring reliable connectivity, security, and performance at all times.

5. Backup & Disaster Recovery
Protect your data and business continuity with automated backup solutions and a solid IPR (Incident Prevention and Resolution) plan designed to get you back online after any incident.

6. Security & Compliance Management
Cybersecurity is at the core of what we do. From antivirus and endpoint protection to firewalls and process audits, we make sure your IT environment stays safe from threats.

7. Software & Hardware Maintenance
We handle updates, licensing, and compatibility checks, ensuring your systems stay current and optimised.

Why Choose Nexus UK

  • Local Expertise: A team that understands your business environment and provides support tailored to your needs.

  • Proactive Service: We aim to act before problems occur, not after.

  • Flexible Plans: Choose from pay-as-you-go, managed service, or fully outsourced IT packages.

  • Trusted Partners: We work with leading technology providers to deliver reliable, cutting-edge solutions.

Your IT. Our Responsibility.

With Nexus UK as your trusted IT partner, you can focus on growing your business while we handle the technology behind it.
We keep your systems efficient, secure, and always online, because downtime is never an option.

Cloud & Backup Solutions

Your Data. Always Safe. Always Accessible.

In today’s digital world, your data is your most valuable asset, and protecting it is essential to business continuity. At Nexus UK, we provide reliable Cloud & Backup Solutions designed to keep your information secure, recoverable, and available anytime, anywhere.

The Power of the Cloud

We help businesses move beyond traditional on-site storage to scalable, secure cloud environments that grow with their needs. Whether you’re looking to migrate, store, or protect your data, Nexus UK ensures smooth integration and zero data loss (Depending on your configuration).

Our Services

1. Cloud Storage & Hosting
Store your business data and applications securely in the cloud. Access files, collaborate in real-time, and manage resources from anywhere, all with enterprise-level encryption and uptime reliability.

2. Cloud Migration & Management
Our experts handle every stage of your migration, from planning and data transfer to post-deployment optimisation. We ensure minimal downtime and full data integrity throughout the process.

3. Automated Backup Solutions
We implement smart backup systems that automatically protect your files, emails, and databases. Backups are performed regularly to both local and cloud destinations for maximum redundancy.

4. Disaster Recovery & Business Continuity
Unexpected outages or cyberattacks shouldn’t stop your business. Our recovery plans ensure rapid restoration of data and systems, minimising downtime and loss.

5. Hybrid Cloud Solutions
Get the best of both worlds, combine on-premise systems with cloud-based storage for flexible and secure data management.

6. Microsoft 365 & Google Workspace Integration
Enhance productivity with seamless cloud integration for file storage, collaboration, and communication, fully managed and supported by Nexus UK.

Why Choose Nexus UK

  • Data Security First: End-to-end encryption, secure servers, and strict compliance standards protect your data at every stage.

  • Scalable Solutions: Pay only for what you use, and expand effortlessly as your business grows.

  • Fast Recovery: In the event of a system failure, your data and operations can be restored within minutes.

  • Local Support, Global Standards: Our team provides hands-on, responsive support with globally trusted cloud infrastructure partners.

Your Business Never Has to Hit Pause

With Nexus UK’s Cloud & Backup Solutions, you gain peace of mind knowing your data is always safe, accessible, and recoverable.
Whether you’re working remotely, scaling up, or preparing for the unexpected, we make sure your business is always ready.

Secure. Reliable. Always On.

Automation Solutions

Work Smarter. Not Harder.

At Nexus UK, we believe that the future of business lies in intelligent automation. Our automation solutions are designed to simplify complex processes, reduce human error, and free up your team to focus on what really matters: growing your business.

Our Automation Philosophy

Automation isn’t just about machines or software; it’s about optimising workflows, enhancing efficiency, and enabling smarter decision-making. We analyse your operations to implement solutions that integrate seamlessly into your existing systems while maximising productivity.

Our Services

1. Business Process Automation
Streamline repetitive tasks such as data entry, reporting, and approval workflows. Automating these processes reduces errors, saves time, and accelerates operations.

2. IT & Network Automation
Automatically monitor and manage servers, networks, and devices to maintain peak performance and prevent downtime without manual intervention.

3. Workflow Integration
Connect multiple software platforms and tools so they work together smoothly. Automate notifications, approvals, and data transfers across systems to improve efficiency.

4. Smart Device & IoT Automation
Integrate sensors, smart devices, and machinery to automate environmental controls, production lines, or operational tasks, delivering consistent results and energy efficiency.

5. Cloud Automation
Manage cloud resources automatically, including provisioning, scaling, and backups, ensuring optimal performance while reducing operational overhead.

6. Monitoring & Alerts
Set up automated alerts and dashboards to track critical metrics in real time. Immediate notifications allow you to respond quickly to issues before they escalate.

7. Custom Automation Solutions
Every business is unique. Our team develops tailored automation strategies and solutions to meet your specific operational goals.

Why Choose Nexus UK

  • Efficiency & Productivity: Reduce manual work and accelerate business processes.

  • Error Reduction: Automation minimises human error, ensuring consistent results.

  • Cost Savings: Streamlined operations save time, resources, and operational costs.

  • Scalable Solutions: Automation grows with your business, adapting to new challenges.

  • Expert Implementation: Our certified technicians and developers ensure smooth integration and ongoing support.

Transform Your Business with Automation

With Nexus UK, automation isn’t just a tool; it’s a strategic advantage. We help businesses reduce complexity, increase efficiency, and focus on growth by taking repetitive, time-consuming tasks off your team’s plate.

Fast. Efficient. Intelligent.
That’s the Nexus approach to automation.

Web Development Services

Engineering Digital Solutions That Perform

Your website is more than a visual asset; it’s a functional business system. At Nexus UK, we deliver custom web development, UI/UX, and bespoke web application solutions built for performance, scalability, and real-world use.

Important Note: Nexus UK does not build websites on DIY drag-and-drop platforms such as Wix, Squarespace, WordPress, Joomla or similar tools. Where required, we can refer you to a suitable local partner with a unique Nexus customer discount code.

Our Approach

We focus on how systems work, not just how they look. Our approach blends solid UI/UX principles, clean architecture, and search-engine-ready foundations to create digital solutions that support measurable business outcomes.

From complex web applications to high-performance websites, we build solutions that are robust, maintainable, and future-ready.

Our Web Development Services

1. Custom Web Development
We design and develop custom websites and systems tailored to your functional and technical requirements.

2. UI/UX Design
We design intuitive, user-centred interfaces that improve usability, engagement, and conversion from structure and flow through to interaction design.

3. Performance Optimisation
We implement Search visibility and discoverability as part of the build, not as an afterthought.

4. Content Management Systems (CMS)
Take control of your website with easy-to-use CMS platforms. Update content, manage pages, and add features without needing technical expertise.

5. Web Application Development
From booking systems to client portals, we develop custom web applications that enhance productivity, automate processes, and improve customer engagement.

6. Platform Implementation & Integration
We implement and support platforms such as WordPress and Joomla after design has been completed by a partner, including:

  • Secure configuration

  • Custom functionality

  • Integrations and optimisation

7. Ongoing Support & Maintenance
We provide long-term technical support to keep systems secure, stable, and performing at their best.

Why Choose Nexus UK

✔ Strong engineering focus
✔ Clear boundaries and accountability
✔ UI/UX and SEO built for results
✔ Custom systems, not cookie-cutter builds
✔ Reliable long-term technical support

The Right Specialists, Every Time

With Nexus UK, you get the right expertise at the right stage,  without blurred responsibilities or inflated costs.

Engineered. Scalable. Reliable.
That’s the Nexus way.